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If you are interested in being considered for a vacancy please forward a written letter of application giving a brief description of your recent working history to:

Human Resources
Canford Group
Crowther Road
NE38 0BW




Canford Group is an equal opportunities employer and does not discriminate on the grounds of sex, sexual orientation, race, colour, nationality, ethnic origin, religion, age, marital status or disability.


Due to business expansion we are looking to recruit for the following position.


Human Resources Manager (37.5 hpw, Full-time and Permanent)



Depending on experience and qualifications


Human Resources

Reports to:

Operations Director

Position Summary:

Main job functions (Note: In addition to these functions employees are required to carry out such other duties as may reasonably be required).

Job Location: 

Washington, Tyne & Wear and occasionally visiting other sites when the need arises.


This role is very much a generalist HR role and the ideal candidate will be proficient at managing a fast paced and varied workload.

  • Review existing practices and implement improvements that enhance both people and company performance. Keeping policies and the Staff Handbook up to date.
  • Manage employee relations across the business; looking to mediate a suitable and pragmatic solution for all involved.
  • Provide guidance and direction on all employee relations matters, including discipline, coaching and performance management situations.
  • Looking at succession plans and key areas of risk to ensure business continuity.
  • Recruitment management, including sourcing (internally and externally) for the best qualified candidates; also ensuring a successful on boarding process.
  • Supporting the Directors, Board of Directors and Senior Managers in the development and delivery of all People related projects.
  • Regularly review current companywide salaries and remuneration structures, benchmark against industry standards and make recommendations in line with yearly budgets.
  • Complete an annual HR/Reception budget as well as reviewing the overall company training budget.
  • Ensuring all staff records are kept up to date and fully comply with all data protection regulations (GDPR).
  • Reviewing all staff benefits on an annual basis, ensuring the providers are offering a first class service, sourcing alterative and new providers where necessary.
  • Ownership of the annual appraisal process, supporting and guiding managers through the process, ensuring Personal Development Plans are implemented for all staff.
  • Identify any training and skills gaps within the organisation and arranging suitable solutions with the necessary manager/department.
  • Create and conduct the annual Employee Satisfaction Survey; setting goals and KPI improvements for the following 12 months. All results are presented to the Board of Directors.
  • Champion employee engagement and well-being initiatives; responsible for many on-site staff events and "fun days".
  • Working closely with the Security Manager to ensure full compliance with our Known Consignor accreditation.
  • Overall responsibility for the Reception function and staffing; arranging cover (which may be yourself) during holiday/lunch periods. Ensuring all staff are fully trained.
  • Completing all department (HR and Reception) risk assessments in conjunction with HS/Site Services.
  • Assist with minute taking at Board level meetings and arrange any necessary travel or documentation.
  • Active member of the Health and Safety Group Committee.
  • Any other ad-hoc duties which may be deemed suitable.

Skills / Competencies:

  • Good employment law knowledge, ability to keep up to date with legislative changes.
  • Excellent organisational skills
  • Ability to prioritise and meet all deadlines
  • Strong analytical and report writing skills
  • Minute taking ability (Board level)
  • Ability to work both independently and as part of the HR/Reception team.

Qualifications / Experience:

  • Minimum of 5 years’ experience in a similar generalist HR Manager role.
  • Managing and supporting a small team
  • CIPD qualified (minimum Level 5)
  • Relevant degree

The list is not exhaustive.